Privacy Policy

Digideal Inc. (“Digideal”, “we”, “us”) operates digideal.ai (the “Site”) and the marketing pages associated with our subsidiary product brands. This Privacy Policy explains what we collect when you visit the Site, how we use it, and the choices you have. We aim to collect as little personal data as possible.

1. Information we collect

Information you give us. If you contact us by email (for example, at [email protected]) or submit a form on the Site, we collect the information you provide — typically your name, email address, and the contents of your message.

Information collected automatically. When you visit the Site, our hosting provider and analytics tools automatically receive standard log data: your IP address, browser type and version, referring URL, pages visited, and timestamps. We use this for security, debugging, and aggregate traffic analysis.

Cookies and similar technologies. The Site uses a small number of strictly necessary cookies, plus, where enabled, a privacy-respecting analytics cookie set by PostHog. We do not use third-party advertising cookies or cross-site tracking pixels.

2. How we use information

• To respond to inquiries you send us.
• To operate, secure, and improve the Site.
• To send you product updates if you have explicitly subscribed (you can unsubscribe at any time).
• To comply with our legal obligations.

We do not sell, rent, or trade your personal data. We do not use your data to train AI models for third parties.

3. Service providers

We rely on a small set of vetted third-party services to run the Site and our products. These providers process limited information on our behalf under their own terms and privacy policies:

• Cloudflare — DNS, CDN, and DDoS protection.
• SendGrid (Twilio) — transactional and marketing email.
• PostHog — product analytics (when enabled).
• Sentry — error monitoring (when enabled).
• Hosting infrastructure on dedicated servers we operate.

4. International transfers

Some of our service providers operate outside your country of residence (typically in the United States or the European Union). Where required, we rely on standard contractual clauses or equivalent safeguards.

5. Data retention

We keep contact-form messages and email correspondence for as long as needed to respond and to maintain a record of our communications, then delete or anonymize. Server logs are typically retained for 30 days. Newsletter subscriber records are retained until you unsubscribe.

6. Your rights

Depending on where you live, you may have the right to access, correct, delete, or object to the processing of your personal data, and to withdraw consent or lodge a complaint with a supervisory authority. To exercise any of these rights, email [email protected]. We will respond within a reasonable timeframe and in any case within the period required by applicable law.

California residents have the right to know what personal information we collect about them, request deletion, and opt out of any “sale” or “sharing” of personal information — we do not sell or share personal information as those terms are defined under the CCPA/CPRA.

7. Children

The Site is not directed to children under 13 (or under 16 in the EEA), and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us and we will delete it.

8. Security

We use industry-standard administrative, technical, and physical safeguards to protect personal data, including TLS encryption in transit, restricted internal access, and regular dependency updates. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

9. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. Material changes will be announced on the Site or by email if we have your address.

10. Contact

Digideal Inc.
Email: [email protected]
General inquiries: [email protected]